Terms of Service

Updated: 15 August 2026 · How we handle data

In five lines:

Balance in the service is prepaid for services. It cannot be withdrawn.
We accept only TRX and USDT TRC-20 on TRON, not below the minimum.
Network resources are delegated by a third-party provider; we resell under our name.
If a service is proven not delivered — funds are automatically returned to your in-service balance.
AML checks are a third-party score, not our verdict or advice.

1. What this service is

re-energy rents TRON network resources — energy and bandwidth — and also runs AML checks on addresses/transactions and wallet activation. It works via Telegram bot and API. We do not need access to your wallet: resources are delegated to the address you name; keys stay with you.

2. Balance is prepaid credit

To use the service, you send funds in advance to your personal deposit address in the bot. The amount is credited to your in-service balance; funds are held by us, and the balance tracks how much service you can buy.

Withdrawals are not available. Balance can only be spent on service products — it cannot be sent back to a wallet via bot or API. Top up only what you plan to spend.

USDT is credited in TRX at the rate at credit time — shown on the top-up screen. If no reliable rate is available, USDT credit waits until a rate appears; TRX credits as usual.

3. What we accept and the minimum

Only the TRON network. Only TRX and USDT TRC-20 (token contract is verified).
Other coins, tokens, and networks are not credited. If you sent something else to the deposit address, it will not move automatically and will not hit your balance — contact support for a manual review.
The minimum top-up is shown on the bot top-up screen (currently 10 TRX or 10 USDT; it may change — the on-screen value is authoritative).
Transfers below the minimum are not credited. We see them; there is no automatic refund — contact support.

4. How the service is delivered

Network resources are delegated by a third-party provider we buy from wholesale. Delegation usually arrives in seconds; order status is visible in the bot and API. We do not control the TRON network or the provider’s infrastructure, so we do not promise uninterrupted availability: on failures an order is either not created or funds are returned under the rules below.

5. Refunds

If the provider provably could not fulfill the order — funds are automatically returned to your in-service balance (not an external wallet).
If the outcome is unknown (e.g. a lost provider response) — funds are held until clarification: the order may have succeeded, and a blind refund would mean paying twice. The system usually resolves this in minutes; prolonged cases go to support.
Delivered service is not refundable.
Refunds to an external wallet are manual only, via support, after verifying the refund goes to the original sender. Manual timelines are not guaranteed.

6. Subscriptions

Subscriptions (“Always charged”, auto-refill) are prepaid and charged from balance automatically on their schedule. If balance is insufficient, the subscription stops and the bot notifies you. Deleting a subscription burns the remaining prepaid time — the bot warns and offers a pause instead, which keeps prepaid time.

7. AML checks

An AML result is a third-party analytics score we pass through as-is. It is not our verdict, not legal advice, and not financial advice: we do not decide for you whether to interact with an address, and we are not responsible for exchange or other service decisions.

8. Your data

What we store and why is on a separate page: how we handle data.

9. Liability

The service must not be used for illegal activity. We are responsible for delivering paid service or returning funds to balance under section 5; we are not responsible for the TRON network, third-party providers, exchanges, or wallets.

10. Changes to these terms

We may change these terms; the current version is always on this page, with the update date at the top. Material changes will be announced in the bot when possible.

11. Contact

Support — @mark_pm_fintech or the Support button in the Telegram bot.